Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact ORELA customer service:

ORELA customer service contact information
Email:	Send us a message
Phone:	(800) 239-8110 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. Pacific time, excluding holidays
Mail:	ORELA Program Evaluation Systems Pearson 1224 N Market Boulevard Sacramento, CA 95834
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact ORELA customer service:

ORELA customer service contact information
Email:	Send us a message
Phone:	(800) 239-8110 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. Pacific time, excluding holidays
Mail:	ORELA Program Evaluation Systems Pearson 1224 N Market Boulevard Sacramento, CA 95834
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

If you need directions or information about how to find you test center.

VUE contact information
Web:	ORELA appointments: www.pearsonvue.com/orela Includes chat and email
Phone:	(800) 989-8532 Mon–Fri: 5:00 a.m.–5:00 p.m. Pacific time Sat: 5:00 a.m.–2:00 p.m. Pacific time Excluding local holidays, as posted on VUE's Customer Service page

ORELA customer service contact information
Email:	Send us a message
Phone:	(800) 239-8110 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. Pacific time, excluding holidays
Mail:	ORELA Program Evaluation Systems Pearson 1224 N Market Boulevard Sacramento, CA 95834
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

ORELA customer service contact information
Email:	Send us a message
Phone:	(800) 239-8110 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. Pacific time, excluding holidays
Mail:	ORELA Program Evaluation Systems Pearson 1224 N Market Boulevard Sacramento, CA 95834
Submit Materials:	To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems

Contact the Oregon Teacher Standards and Practices Commission for information about licensure requirements.

Web:	www.oregon.gov/TSPC
Phone:	(503) 378-3586 Mon–Fri: Available 8:00 a.m.–4:45 p.m. Pacific time, excluding holidays.
Fax:	(503) 378-4448
Mail:	Oregon Teacher Standards and Practices Commission 250 Division Street NE Salem, OR 97301

Live customer support will not be available during the following holidays:

Nov 24–25, 2022
Dec 26, 2022
Jan 2, 2023
Jan 16, 2023
May 29, 2023
Jun 19, 2023
Jul 3–4, 2023
Sep 4, 2023
Nov 23–24, 2023
Dec 25, 2023

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