Retake Policy

The registration and score reporting services on this website will be temporarily unavailable for system maintenance on Thursday, November 12, 2026, between 5:00 AM – 10:00 AM ET / 4:00 AM – 9:00 AM CT / 3:00 AM – 8:00 AM MT / 2:00 AM – 7:00 AM PT / 1:00 AM – 6:00 AM AKT / 12:00 AM – 5:00 AM HAT. We apologize for any inconvenience. Online-proctored exams scheduled during this time will not be affected; however, there may be a brief period where appointments may not be started. If you cannot begin your appointment, please wait a short period and then try again.

Examinees who do not pass a test or subtest may retake that test or subtest. If you wish to retake a test, you must complete the registration process again. Retake policies depend on the test you have taken, and are shown below.

Administrator Protecting Student and Civil Rights in the Educational Environment	You must wait 60 days before taking the test again.
National Evaluation Series™ Tests	Examinees who do not pass a National Evaluation Series™ test or subtest may retake that test or subtest. If you wish to retake a test, you must complete the registration process again. You must wait 30 days before retaking a National Evaluation Series test. There is no limit to the number of times you may retake any Series test that you have not yet passed. Please note: You must wait until the official score report for your previous attempt has been posted until you can register for a retake. You must wait 30 days between attempts of the same test. If the same test is taken within a 30-day period, your scores on the second attempt will be voided. You are strongly encouraged to contact your college, university, or alternative route provider for support between test attempts. Free Retake Policy For registrations on or after December 5, 2023, candidates who have taken the same National Evaluation Series™ test with the same test code three times and have not yet passed will be able to reregister for the same test at no cost. Please note the following: Any test registration or administration prior to December 5, 2023, will not count toward a free retake. You do not need to use a voucher or any special code; the system will automatically allow eligible candidates to reregister for free. You may register for free up to 12 months after the release of your most recent score report for the test. If you are absent from your test appointment, the absence will not count toward one of the three attempts. Please note that to register to retake a test, you must wait to receive your official score report for your previous attempt. If a candidate fails to agree to the nondisclosure agreement their test will end, and they will need to contact Customer Service before they are able to submit a new registration for the same exam. If a candidate is revoked from a test due to misconduct, the candidate cannot retake a test for 30 days and the attempt that was associated with the revocation does not count toward one of the three attempts for Free After Three.

Administrator
Protecting Student and Civil Rights in the Educational Environment

You must wait 60 days before taking the test again.

National Evaluation Series™ Tests

Examinees who do not pass a National Evaluation Series™ test or subtest may retake that test or subtest. If you wish to retake a test, you must complete the registration process again. You must wait 30 days before retaking a National Evaluation Series test.

There is no limit to the number of times you may retake any Series test that you have not yet passed.

Please note:

You must wait until the official score report for your previous attempt has been posted until you can register for a retake.
You must wait 30 days between attempts of the same test.
If the same test is taken within a 30-day period, your scores on the second attempt will be voided.
You are strongly encouraged to contact your college, university, or alternative route provider for support between test attempts.

Free Retake Policy

For registrations on or after December 5, 2023, candidates who have taken the same National Evaluation Series™ test with the same test code three times and have not yet passed will be able to reregister for the same test at no cost.

Please note the following:

Any test registration or administration prior to December 5, 2023, will not count toward a free retake.
You do not need to use a voucher or any special code; the system will automatically allow eligible candidates to reregister for free.
You may register for free up to 12 months after the release of your most recent score report for the test.
If you are absent from your test appointment, the absence will not count toward one of the three attempts.
Please note that to register to retake a test, you must wait to receive your official score report for your previous attempt.
If a candidate fails to agree to the nondisclosure agreement their test will end, and they will need to contact Customer Service before they are able to submit a new registration for the same exam.
If a candidate is revoked from a test due to misconduct, the candidate cannot retake a test for 30 days and the attempt that was associated with the revocation does not count toward one of the three attempts for Free After Three.

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